A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.
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Rank | School Name | Students | % of Total | Total On-Campus Cost |
---|---|---|---|---|
1 | Rio Salado College | 796 | 18% | $3,494 |
2 | Central Georgia Technical College | 470 | 10% | $4,378 |
3 | Sinclair Community College | 160 | 3% | $3,830 |
4 | Columbus Technical College | 63 | 4% | $4,551 |
5 | East Los Angeles College | 30 | 0% | $3,137 |
6 | Lower Columbia College | 20 | 2% | $4,734 |
7 | Louisiana Delta Community College | 19 | 1% | $5,378 |
8 | Wiregrass Georgia Technical College | 16 | 1% | $4,070 |
9 | Albany Technical College | 15 | 1% | $3,512 |
10 | Wisconsin Indianhead Technical College | 14 | 1% | $6,689 |
11 | Shasta College | 7 | 0% | $11,397 |
12 | Lane Community College | 7 | 0% | $17,724 |
13 | Baton Rouge Community College | 7 | 0% | $5,521 |
14 | Georgia Northwestern Technical College | 7 | 0% | $4,298 |
15 | Central New Mexico Community College | 6 | 0% | $3,066 |
16 | Francis Tuttle Technology Center | 6 | 1% | N/A |
17 | North Georgia Technical College | 6 | 1% | $10,331 |
18 | Lansing Community College | 5 | 0% | $4,330 |
19 | Allan Hancock College | 5 | 0% | $3,269 |
20 | Mid-State Technical College | 5 | 1% | $6,392 |
21 | Oconee Fall Line Technical College | 4 | 1% | $5,525 |
22 | Olympic College | 3 | 0% | $18,621 |
23 | Canadian Valley Technology Center | 3 | 1% | N/A |
24 | Community College of Rhode Island | 3 | 0% | $5,764 |
25 | Laramie County Community College | 3 | 0% | $14,210 |
26 | Bristol Community College | 2 | 0% | $6,776 |
27 | Virginia College-Augusta | 2 | 1% | $13,140 |
28 | Ridge Technical College | 1 | 1% | $5,394 |
29 | Highline College | 1 | 0% | $4,896 |
30 | Palo Alto College | 1 | 0% | $4,311 |
31 | College of the Canyons | 1 | 0% | $3,073 |
32 | Lorain County Community College | 1 | 0% | $4,544 |
33 | Spokane Community College | 1 | 0% | $4,681 |
This list indicates the number of students that completed the Customer Service Support/Call Center/Teleservice Operation program at the schools above.
It is not necessarily an indicator of academic rigor or quality of education.
Note that some schools do not have enough data to be ranked, and these schools will not appear in our lists.